Privacy Policy

PERSONAL DATA PROCESSING NOTICE
HECCA Woodwork with its registered office at Stevice Jovanovića 24, Pančevo (hereinafter: HECCA Woodwork) issues this notice on the processing of personal data (hereinafter: the Notice) so that you as a user of the website: www.heccawood.com hereinafter: Website) be acquainted with all important information regarding the processing of your personal data, their protection and the rights that belong to you on that basis in accordance with the Law on Personal Data Protection. HECCA Woodwork takes the protection of personal data very seriously and understands that the protection of personal data is extremely important to you.

Operator
It collects and manages your personal data:

HECCA Woodwork Pancevo

Stevice Jovanovica 24

26000 Pancevo

MB: 66492788

PIB: 112993613

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Type of data and method of their processing
We collect only those data that you give us voluntarily and that are necessary to achieve the purpose of processing.

Depending on the purpose of the intended processing, the types of personal data we process include the following: name, surname, data on your transactions (payment, purchases, orders, product returns, etc.) and your contact information (landline or mobile phone number), email address , residential address or delivery address of the product).

We collect and process data through our website, on the social networks "Facebook" and "Instagram" and / or in other ways.

The purpose of processing your data
HECCA Woodwork collects and processes your personal data for the following purposes:

managing your registration as a user of the Website;

execution of the sales contract for the products you have purchased or any other contract between you and HECCA Woodwork;
resolving your requests;
providing information on products from the HECCA Woodwork sales range and advertising them through notifications or newsletters (unless you request to be removed from the list of recipients of notifications or newsletters) and
improving our services.

Legal basis for the processing of your personal data
Depending on the purpose of collecting and processing, the legal basis for the processing of your personal data may be your consent (consent), execution of the contract or service you requested, compliance with legal regulations requiring the processing of your personal data or legitimate (legitimate) interests of HECCA Woodwork.

We may obtain your information such as name, address, telephone number, email address from you when you log in as a user of the Website or contact us by email, mail or otherwise and process it for the purpose of registration, resolution complaints, product purchases, etc. For example, if you want to register as a user of the Website, we must process your personal data, otherwise we will not be able to manage your registration or place your order.

If you use the Website and register as a user of the Website for which you entrust us with information about your email address or residential address then, guided by our legitimate interest, believing that you are interested in our further offers, we may send you reminders and notices. You can disable the sending of notifications and offers at any time by simply clicking on unsubscribe, after which we will not contact you again.

You can unsubscribe from the mailing list or revoke your consent to the collection and processing of your personal data at any time in one of the following ways: by sending an email to: This email address is being protected from spambots. You need JavaScript enabled to view it. or by sending a letter to HECCA Woodwork Pancevo.

Sharing your personality information
HECCA Woodwork uses appropriate administrative, technical and other measures to ensure an adequate level of protection of your personal data that we collect and process. Taking into account the nature of the personal data we collect and the processing we perform, we evaluate the applied measures and their adequacy.

Processors with whom we share information about you:

Google, Inc. Analytical Services
United States
Facebook, Inc.
Analytical and marketing services
United States

Deadline for keeping personal data
HECCA Woodwork keeps your data only for as long as it is necessary for the purpose of processing for which it was collected, namely:

We store and process personal data that we process for the purpose of managing your registration as a user of the Website for all the time that you are registered as a user or until your deregistration;
to execute the sales contract for the products you have purchased or any other contract between you and HECCA Woodwork, we store, store and process the data for as long as necessary to complete the purchase of the products you have purchased, including the time required to act on complaints or requests related to the purchase of products, unless you request that your data be deleted before the expiration of the specified deadlines (in which case they will be pseudonymous if you request deletion before the expiration of the contractual relationship);
during your address and your inquiries, we retain your personal data for the period necessary to process the inquiry, ie until you request their deletion;
We retain your personal data that we process for the purpose of sending reminders and notifications or direct advertising until you unsubscribe from our mailing list or until you revoke the presence and
When storing cookies on your computer, we retain your personal information while it serves a purpose.
We may also retain your personal information after you cease to use the services of HECCA Woodwork or stop using the Website for the purpose of enforcing legal obligations or protecting the rights of HECCA Woodwork (before courts or other competent authorities), in accordance with applicable regulations. or collecting statistics and keeping records.

Your rights regarding the processing of personal data are:

the right to request a copy of the data being processed;
the right to access the information we have collected about you;
the right to correct and / or supplement in case the data is inaccurate or incomplete;
right to forget (erasure);
the right to object and complain;
the right to limit processing;
the right to revoke consent to the processing of personal data based on consent at any time and
the right to oppose the processing of personal data

To exercise these rights, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Cookies

A cookie is information stored on your computer by a website you visit. Cookies usually store your settings, settings for a website, such as your preferred language or address. Later, when you open the same website again, the internet browser sends back cookies that belong to that page. This allows the site to recognize you and display information tailored to your needs. If you do not want our website to have access to your cookies, you can block them. Most web browsers allow you to block cookies. You can do this through the Settings of your web browser.

Privacy policy changes
HECCA Woodwork reserves the right to update the Privacy Policy and adapt it to changes in legislation and technical innovations. All changes take effect at the time of publication on the Site. We suggest that you periodically review our Privacy Policy.

If you do not agree with our Privacy Policy, please stop using the Site immediately.